GitHub SLA Tracker

SLA Compliance Dashboard

Track GitHub's 99.9% uptime commitment for each service by calendar quarter. Each service is measured independently against the SLA target. Data sourced from the GitHub Status API.

Total Incidents

802
797 resolved

Major Impacts

136
Out of 802 total

Quarterly SLA Overview

Recent Incidents

Created:
Resolved:
Duration: 4m
Weighted Downtime: 3m
3 updates
resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

investigating

A routine credential rotation has failed for our our audit logs service; we have re-deployed our service and are waiting for recovery.

investigating

We are investigating reports of impacted performance for some GitHub services.

Created:
Resolved:
Duration: 8h 43m
Weighted Downtime: 6h 32.25m
7 updates
resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

investigating

Code search has recovered and is serving production traffic.

investigating

We have stabilized Code Search infrastructure, and are in the final stages of validation before slowly reintroducing production traffic.

investigating

We are still working on recovering back to a serviceable state and expect to have a more substantial update within another two hours.

investigating

We are observing some recovery for Code Search queries, but customers should be aware that the data being served may be stale, especially for changes that took place after 07:00 UTC today (1 April 2026). We are still working on recovering our ingestion pipeline, and synchronizing the indexed data.<br /><br />We will update again within 2 hours.

investigating

We identified an issue in our ingestion pipeline that degraded the freshness of Code Search results. While fixing the issue with the ingestion pipeline, a deployment caused a loss of dynamic configuration which is causing most requests for Code Search results to fail. We are working to restore the service and to re-ingest the misaligned data.

investigating

We are investigating reports of impacted performance for some GitHub services.

Created:
Resolved:
Duration: 2h 43m
Weighted Downtime: 40.75m
Affected Components: Copilot
9 updates
resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

monitoring

The success rate and latency for creating and viewing agent sessions has stabilized at baseline levels, we are continuing to monitor recovery

monitoring

The degradation has been mitigated. We are monitoring to ensure stability.

monitoring

The success rate for creating and viewing agent sessions has stabilized, and we're continuing to monitor latency, which is trending toward baseline levels.

monitoring

The degradation has been mitigated. We are monitoring to ensure stability.

monitoring

The degradation affecting Copilot has been mitigated. We are monitoring to ensure stability.

investigating

Users may see increased latency and intermittent errors when viewing or creating agent sessions. We are working on mitigations to return to baseline performance and success rate.

investigating

We are investigating reports of issues with service(s): Copilot Dotcom Agents. We will continue to keep users updated on progress towards mitigation.

investigating

We are investigating reports of degraded performance for Copilot

Created:
Resolved:
Duration: 6h 18m
Weighted Downtime: 1h 34.5m
Affected Components: Pull Requests
11 updates
resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

monitoring

The degradation affecting Pull Requests has been mitigated. We are monitoring to ensure stability.

investigating

We continue to see a small subset of repositories experiencing timeouts and elevated latency in Pull Requests, affecting under 1% of requests.

investigating

Error rates remain elevated across multiple pull request endpoints. We are pursuing multiple potential mitigations.

investigating

We continue to experience elevated error rates affecting Pull Requests. An earlier fix resolved one component of the issue, but some users may still encounter intermittent timeouts when viewing or interacting with pull requests. Our teams are actively investigating the remaining causes.

investigating

We identified an issue causing increased errors when accessing Pull Requests. The mitigation is being applied across our infrastructure and we will continue to provide updates as the mitigation rolls out.

investigating

We are seeing recovery in latency and timeouts of requests related to pull requests, even though 500s are still elevated. While we are continuing to investigate, we are applying a mitigation and expect further recovery after it is applied.

investigating

We are continuing to investigate increased 500 errors affecting GitHub services. You may experience intermittent failures when using Pull Requests and other features. We are actively working to identify and resolve the underlying cause.

investigating

We are investigating increased 500 errors affecting GitHub services. You may experience intermittent failures when using Pull Requests and other features. We are actively working to identify and resolve the underlying cause.

investigating

We are seeing a higher than average number of 500s due to timeouts across GitHub services. We have a potential mitigation in flight and are continuing to investigate.

investigating

We are investigating reports of degraded performance for Pull Requests

Created:
Resolved:
Duration: 1h 23m
Weighted Downtime: 20.75m
7 updates
resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

monitoring

The degradation has been mitigated. We are monitoring to ensure stability.

investigating

We have applied mitigations to a data store related to billing reports, and are seeing partial recovery to billing report generation. We continue to monitor for full recovery.

investigating

We are seeing a high number of 500s due to timeouts across GitHub services. We are redeploying some of our core services and we expect that this allow us to recover.

investigating

We're continuing to see high failure rates on billing report generation, and are working on mitigations for a data store related to billing reports.

investigating

We're seeing issues related to metered billing reports, intermittently affecting metered usage graphs and reports on the billing page. We have identified an issue with a data store, and are working on mitigations.

investigating

We are investigating reports of impacted performance for some GitHub services.